Productivity
Improve Employee Productivity
Identify and eliminate endpoint performance issues that impact employee efficiency.
+25%employee productivity
Digital Employee Experience
AI-Powered Digital Employee Experience (DEX) Monitoring
Monitor endpoint performance, application health, boot experience, crashes, and user productivity in real time. Proactively identify employee experience issues before they impact productivity and business outcomes.
Proven Outcomes
Manage remote teams, data center devices, or cloud-hosted endpoints with Trinetri in real time. Ensures optimum patch compliance and keeps you stay ahead of threats with AI-powered insights.
90%
Faster User Experience Issue Detection
Identify performance bottlenecks before employees create support tickets.
Real
Time Endpoint Experience Visibility
Monitor application performance, OS health, crashes, and boot experience across every endpoint.
50%
Reduced IT Support Effort
Proactively resolve endpoint issues before they impact employee productivity.
Agentic
Employee Experience Analytics
Continuously analyze endpoint telemetry to uncover performance trends and experience risks.
Improve Employee Productivity Through Better Endpoint Experiences.
Slow devices, application crashes, boot delays, and performance issues directly impact employee productivity and increase support costs. EndpointOps provides real-time Digital Employee Experience (DEX) monitoring to help IT teams proactively detect, analyze, and resolve endpoint issues before they affect end users.
DEX Score & Experience Analytics
Measure employee experience across every endpoint. Continuously calculate and track Digital Employee Experience (DEX) scores using endpoint performance, application stability, boot experience, system health, and user activity metrics.
Benefits
- ✓Quantify employee experience
- ✓Identify at-risk endpoints
- ✓Track experience trends
- ✓Improve IT decision-making
Endpoint Performance Monitoring
Monitor device health and performance in real time. Gain visibility into CPU utilization, memory consumption, disk performance, battery health, network quality, and endpoint responsiveness to quickly identify performance bottlenecks.
Benefits
- ✓Detect performance degradation
- ✓Improve endpoint reliability
- ✓Reduce downtime
- ✓Optimize endpoint performance
Application Experience Monitoring
Identify application crashes, hangs, and slowdowns. Monitor application launch times, crash rates, hang events, and overall application performance to ensure employees have a seamless experience using business-critical applications.
Benefits
- ✓Reduce application downtime
- ✓Improve application stability
- ✓Enhance employee productivity
- ✓Accelerate troubleshooting
Boot Experience Monitoring
Reduce slow startup and login experiences. Track boot times, login performance, startup delays, and system responsiveness to identify endpoints that negatively impact employee productivity.
Benefits
- ✓Improve startup performance
- ✓Reduce employee frustration
- ✓Accelerate endpoint readiness
- ✓Enhance user satisfaction
Experience Trend Analysis
Detect performance issues before they become problems. Analyze historical DEX scores, performance metrics, crash trends, and endpoint health indicators to proactively identify emerging issues.
Benefits
- ✓Spot trends early
- ✓Prevent productivity loss
- ✓Improve IT planning
- ✓Enable proactive support
AI-Powered Experience Insights with GAS AI
Automatically discover and resolve user experience issues. GAS AI continuously analyzes endpoint telemetry, identifies root causes of performance degradation, recommends corrective actions, and helps IT teams resolve issues faster.
Benefits
- ✓Reduce support workload
- ✓Accelerate issue resolution
- ✓Improve employee satisfaction
- ✓Scale IT operations efficiently
Why it matters
Business Case For Digital Employee Experience
Frustrated employees rarely file tickets before productivity suffers. Continuous endpoint telemetry turns friction into proactive, measurable outcomes.
Support
Reduce IT Support Tickets
Detect and resolve user experience problems before employees report them.
↓45%IT support tickets
Operations
Accelerate Troubleshooting
Quickly identify root causes of crashes, slowdowns, and boot delays.
↓60%mean time to resolution
Experience
Improve Remote Employee Experience
Monitor and optimize endpoint performance across remote and hybrid workforces.
100%remote endpoint visibility
Reliability
Optimize Business-Critical Applications
Ensure key applications remain responsive, stable, and available.
99.9%critical app availability
Experience
Enhance Employee Satisfaction
Deliver consistent and reliable digital experiences across all managed endpoints.
+30%employee satisfaction score
ProductivitySupportOperationsExperienceReliabilityOutcomes shown are illustrative — replace with your customer benchmarks.
Explore The Platform
Explore The EndpointOps Platform
Powerful capabilities to secure, manage and automate your entire endpoint environment.
FEATURE OVERVIEW
Explore MoreAsset Management
Automate OS and third-party patching to eliminate vulnerabilities and keep your endpoints secure and up to date.
Automated Patching
Ring Deployment
Patch Policies
Rollback & Recovery
Detailed Reporting
Frequently Used Together
These features work even better together to deliver maximum security and efficiency.
Patch
+Vulnerability
+Compliance
+Endpoint Monitoring
Endless Possibilities.
by bringing together other tools
Empower your business with a rich ecosystem of integrations that unify operations, automate processes, and enhance productivity.
150+Integrations
REST APISupport
WebhooksAvailable
SSO & SCIMSupport
Real-timeSync
Enterprise-grade securityBuilt for scaleAlways up to date
From the blog
Latest Insights & News
Expert guidance, product updates, and best practices for autonomous IT & security operations.
Traditional IT Support vs AI-Powered DEX Monitoring
Move from reactive ticket-driven support to proactive, AI-driven digital experience monitoring.
Traditional
Support
AI-Powered
DEX
Reactive troubleshooting
Issues are addressed only after they disrupt users.
Proactive issue detection
Problems are caught and resolved before users notice.
User-reported issues
Support relies on users to flag problems first.
Continuous monitoring
Endpoint health is tracked continuously, not just on complaint.
Limited visibility
Teams lack insight into the actual end-user experience.
Real-time endpoint insights
Live visibility into device performance and user experience.
Manual analysis
Technicians manually dig through logs to find the cause.
AI-driven root cause analysis
AI pinpoints the root cause automatically and accurately.
Slow resolution times
Diagnosis and fixes take hours or even days.
Faster remediation
Issues are resolved quickly, minimizing user downtime.
Siloed monitoring tools
Fragmented tools make it hard to see the full picture.
Unified endpoint visibility
One platform brings every endpoint into a single view.
Frequently asked questions
Digital Employee Experience (DEX) is the measurement and optimization of how employees interact with devices, applications, and digital workplace technologies. DEX solutions help organizations improve productivity, reduce frustration, and enhance overall user satisfaction.
Poor endpoint performance, application crashes, and slow startup times directly impact employee productivity and increase support costs. DEX helps IT teams proactively identify and resolve these issues.
A DEX score is calculated using multiple endpoint experience metrics including system performance, application stability, boot experience, crashes, network quality, and endpoint health indicators.
DEX monitoring typically includes CPU usage, memory utilization, disk performance, application crashes, application launch times, boot times, login experience, battery health, and network performance.
Yes. By proactively identifying and resolving endpoint issues, DEX helps reduce support tickets and improve employee productivity.
GAS AI continuously analyzes endpoint telemetry, identifies performance issues, uncovers root causes, recommends remediation actions, and helps IT teams proactively improve employee experiences.